Privacy Policy
Last Updated: October 1, 2024
Venchrz, Inc.
Venchrz, Inc. (“we,” “us,” or “our”) operates the Cohesive platform (“Cohesive,” “Platform”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Cohesive.
Application
This policy applies to information we collect on the Platform and in email, text, and other electronic messages between you and the Platform.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Data: Name, email address, phone number, payment information.
- Usage Data: Information on how you interact with our Platform, including usage patterns and preferences.
- Device Data: Information about your device, such as IP address, browser type, and operating system.
- Cookies and Tracking Technologies: Information collected through cookies and other tracking technologies to enhance user experience.
Use of Your Information
- To Provide and Maintain Our Service: Ensuring the functionality and security of the Platform.
- To Improve Our Service: Analyzing usage patterns to enhance user experience and develop new features.
- To Communicate with You: Sending updates, notifications, and other information related to your use of Cohesive.
- To Manage Payments: Processing payments for services and managing billing.
Disclosure of Your Information
We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and operating our platform including cloud hosting services, analytics providers, and AI language model providers (e.g., OpenAI, Anthropic).
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Venchrz, Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Venchrz, Inc. about the Platform’s users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Venchrz, Inc., our customers, or others.
Your Rights
You have certain rights regarding your data, including:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data.
- Objection: You can object to the processing of your data under certain circumstances.
To exercise any of these rights, please contact us at support@cohesive.ai.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Data Retention
We retain your personal data only for as long as necessary to provide you with the services you have requested and to comply with legal obligations. Specific retention periods are based on the nature of the data and the purposes for which it is processed.
International Data Transfers
If you access Cohesive from outside the United States, your data may be transferred to, stored, and processed in the United States. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.
Children’s Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are files with small amounts of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Platform.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@cohesive.ai
Address: Venchrz, Inc., 1104 Pin Oak Ln, Brentwood, TN 37027